At Dokkan Store, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or interact with our services. By using our platform, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information to provide and improve our services:

a. Personal Information

  • Name, email address, phone number, billing and shipping addresses.
  • Payment details (processed securely through third-party payment gateways).

b. Usage Data

  • IP address, browser type, operating system, pages visited, time spent on the site, and other analytics.

c. Cookies and Tracking Technologies

  • Cookies, web beacons, and similar technologies to enhance your browsing experience, analyze trends, and remember preferences.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process and fulfill your orders, including shipping and returns.
  • To communicate with you about your orders, inquiries, and promotions.
  • To personalize your shopping experience and recommend products.
  • To improve our website, services, and customer support.
  • To comply with legal obligations and protect against fraud or misuse.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted partners under the following circumstances:

  • Service Providers: Third-party vendors who assist with payment processing, shipping, marketing, and analytics.
  • Legal Requirements: When required by law or to protect our rights, property, or safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. While we strive to ensure the safety of your information, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices and Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of the information we hold about you.
  • Correction: Update or correct inaccuracies in your data.
  • Deletion: Request the removal of your personal information, subject to legal obligations.
  • Opt-Out: Unsubscribe from promotional emails or disable cookies in your browser settings.

To exercise these rights, please contact us using the information provided below.

6. Third-Party Links

Our website may contain links to third-party sites or services. We are not responsible for the privacy practices or content of these external platforms. We encourage you to review their respective privacy policies before providing any personal information.

7. Children’s Privacy

Dokkan Store does not knowingly collect personal information from children under the age of 13. If we become aware that such information has been provided, we will take steps to delete it immediately.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised “Last Updated” date. It is your responsibility to review this policy periodically to stay informed about how we protect your information.